FAQ

strong & effective design pieces for the modern interior

What products do you have?
Kanvas has a range of over 900 unique designs created in-house. These designs can be printed onto a number of different media, including; artist's grade canvas, exterior grade metal, wallpaper, wall vinyl, acrylic and wood.
 
How do you calculate price?
We believe that it's more comfortable for people to know the price of items up-front, so all our products have a standard list price. Prices are calculated by size.
 
Do I have to come into the showroom to purchase products?
No. We have an ecommerce facility on our website, so ordering online is easy. Alternatively, you can phone, fax or email through your order.
 
Are the colours that I see on my computer the same as what will be on the canvas?
Sometimes colours can vary even from computer screen to computer screen. There are a number of factors that on-screen colour depends on, including; how you have your computer set up, how old it is and how many pixels it has. On most newer computers calibrated well the colours may be fairly accurate. However, if exact colours are important to you, please don't hesitate to contact one of our friendly team to discuss your needs further.
 
I've heard the name wallbrooch used. What are wallbrooches?
Wallbrooches are in-house designed 3D cutout pieces that can be either stuck directly onto a wall, or hung using a hook. There are seven designs to choose from and these can be done in a variety of finishes including Walnut, Tasmanian Oak, acrylic in a variety of colours and mirror finish.
 
Do you do photos on canvas?
Yes, we do photos on canvas. When sending through photos for printing, please ensure you send through a raw uncropped file in the largest format you have available. Our Graphic Design team will crop your image to give the best result for the size you request.
 
Are your products Australian made?
All our products except our rug range is made in Australia. Our stretched canvas and photos on canvas are manufactured in our Claremont showroom/workshop.
 
How long do they take?
Most of our products have a turnaround of 2-3 weeks. However, if you have an urgent order, just let us know and we will try our hardest to meet your timeframes. Rugs and lampshades will take longer.
 
Can I have a custom size made?
Absolutely. It's often difficult to find exactly the size piece you require and as all our items are custom made to order, it's possible for us create something in exactly the dimensions you need. Obviously, some size restrictions apply :)
 
Is shipping included in the price?
Shipping Australia wide is included in the stated price of our stretched canvas range. Other items will incur a small shipping charge which is calculated at the time of checkout.
 
Where do you ship to?
We ship worldwide. International shipping prices are calculated automatically when purchasing online at the checkout.
 
Do you have a design service?
Absolutely! Our design team relish the task of creating exactly the design you want. A small design fee is charged for this service, though a firm quote will be given prior to commencing work.
 
Do you do large jobs?
We enjoy undertaking large projects and have completed many such jobs, including hospitals, hotels, dental surgeries, medical practices and restauraunts.
 
Do you give a trade discount?
Yes. We offer a 20% discount to our Trade clients.
 
If you would like any further information or just want to ask a quick question, give us a call on 08 9384 8603 or send an email.